Refund Policy

Updated August 25, 2026

Goods that are faulty and goods returned without a defect are both eligible for review, and an exchange can also be requested.

Time and item state

Contact us within 30 days from delivery. Only brand-new, unused merchandise in its original state qualifies, and the original packaging, labels, and accompanying accessories must remain with it.

Why a request may be made

Changing your mind, personal preference, or selecting the wrong product are accepted non-fault reasons. Breakage, a fault, the wrong goods, absent pieces, or a substantial mismatch with the listing may also qualify.

Approval before posting

Send the order number, the email used at checkout, and the reason for the request. For breakage, faults, shipping mistakes, or missing pieces, images or video of the product and parcel may be required. Without prior approval, mailing a return is not permitted. Authorized goods come back by postal return; a complimentary prepaid label arrives inside the shipment.

Fees, replacements, and reimbursement

There is no restocking charge. An exchange proceeds when suitable stock is available. After approval, reimbursement is issued to the payment method originally used and processed within 10 days.

Email: daninunezz224@gmail.com
Mailing address: 347 N Decatur St, Montgomery, AL, 36104, US
Phone: (725) 910-0547